Complaints

Are you not satisfied with the product you ordered? Or did you not receive the goods properly?

We are very sorry for this fact!

Our complaints department does its best to provide you with the best possible service.

The buyer is obliged to notify us of obvious defects within one week of receipt of the goods; To meet the deadline, it is sufficient to send the notification within the deadline. The defects are to be described in writing and as detailed as possible to the buyer and to be substantiated with photo (s).

Please send an email with all the information about the complaint and a photo of the damage to: reklamation@aab-bilderrahmen.de

Processing takes place from Monday to Thursday and we ask for your understanding if it takes a little longer! Thank you in advance for your efforts.